Question 1

How will I know that my commisson has went through?

Accepted Answer

I'll send you an email to let you know I've received the commission, and we'll schedule a Zoom call to discuss your commission request. Please be patient if you do not receive an email, its becasue I have not yet reviewed your request.

Question 2

When I order the glass/canvas paintings will it be okay to ship?

Accepted Answer

Yes, I bubble wrap and box all glass/canvas paintings so that they arrive at their destination undamaged.

Question 3

How do I know the sizes of what I am buying?

Accepted Answer

I would recommend acquiring a tape measure before buying so you can fully comprehend what you are purchasing, as well as measuring the area where you intend to hang the art.

Question 4

Do you refund?

Accepted Answer

No, I do not offer refunds. I will accept refunds up to delivery, but once the goods has been delivered to you, I will not. That also applies to commissions; we will be exchanging messages and zoom calls to look at work; if you do not like something, we may make adjustments, but refunds are not an option.

Question 5

How much time in advance do you require?

Accepted Answer

A four weeks notice.

Question 6

Shipping & Handing

Accepted Answer

Shiecreates is a small business ran by one person and all the art is made with love and care. Please provid me 1-2 days for processing and 3-7 days for shipping.

Frequently asked questions

How will I know that my commisson has went through?

When I order the glass/canvas paintings will it be okay to ship?

How do I know the sizes of what I am buying?

Do you refund?

How much time in advance do you require?

Shipping & Handing

TH

Frequently asked questions

How will I know that my commisson has went through?

When I order the glass/canvas paintings will it be okay to ship?

How do I know the sizes of what I am buying?

Do you refund?

How much time in advance do you require?

Shipping &amp; Handing

TH

Shipping & Handing